Dyfyniad APA

Anderson, K. (2002). Customer relationship management. Tata McGraw - Hill.

Dyfyniad Arddull Chicago

Anderson, Kristin. Customer Relationship Management. New Delhi: Tata McGraw - Hill, 2002.

Dyfyniad MLA

Anderson, Kristin. Customer Relationship Management. Tata McGraw - Hill, 2002.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.