Crainer, S. (1998). Key management ideas (3.). Prentice Hall.
Cita Chicago (17th ed.)Crainer, Stuart. Key Management Ideas. 3. New York: Prentice Hall, 1998.
Cita MLA (9th ed.)Crainer, Stuart. Key Management Ideas. 3. Prentice Hall, 1998.
Atenció: Aquestes cites poden no estar 100% correctes.