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  1. 1

    Customer relationship management by Mullick, N

    Published 2016
    Unknown
  2. 2

    Loyalty Rules! : how today's leaders build lasting relationships by Reichheld Frederick F.

    Published 2001
    Book
  3. 3

    Return On Customer : creating maximum value from your scarcest resource by Peppers Don

    Published 2005
    Book
  4. 4

    Effortless Experience : conquering the new battleground for customer loyalty by Dixon Matthew

    Published 2013
    Book
  5. 5