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  1. 1
    Customer Revolution : how to thrive when customers are in control

    Customer Revolution : how to thrive when customers are in control by Seybold Patricia

    Published 2001
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  2. 2
    Innovation : breakthrough thinking at 3M, DuPont, GE, Pfizer, and Rubbermaid

    Innovation : breakthrough thinking at 3M, DuPont, GE, Pfizer, and Rubbermaid by Kanter, Rosabeth Moss

    Published 1997
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    Techno-Ready Marketing : How and why your Customers adopt technology

    Techno-Ready Marketing : How and why your Customers adopt technology by Parasuraman A.

    Published 2001
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