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  1. 1
    What Do Your Customers Really Want? : here's a sure-fire way to find out

    What Do Your Customers Really Want? : here's a sure-fire way to find out 由 Lytle John F.

    出版 1994
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  2. 2
    Customer Chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't

    Customer Chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't 由 Naylor Mary

    出版 2002
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  3. 3
    Users, Not Customers : who really determines the success of your business

    Users, Not Customers : who really determines the success of your business 由 Shapiro Aaron

    出版 2011
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  4. 4
    Uplifting Service : the proven path to delighting your customers, colleagues, and everyone else you meet

    Uplifting Service : the proven path to delighting your customers, colleagues, and everyone else you meet 由 Kaufman Ron

    出版 2012
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  5. 5
    Uplifting Service : the proven path to delighting your customers, colleagues, and everyone else you meet

    Uplifting Service : the proven path to delighting your customers, colleagues, and everyone else you meet 由 Kaufman Ron

    出版 2012
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  6. 6
    Building brand experiences a practical guide to retaining brand relevance

    Building brand experiences a practical guide to retaining brand relevance 由 Coleman, D

    出版 2018
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