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  1. 1
    Managing Customer Relationships

    Managing Customer Relationships 由 Peppers Don

    出版 2011
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  2. 2
    Employees First, Customers Second: Turning Conventional Management Upside Down

    Employees First, Customers Second: Turning Conventional Management Upside Down 由 Nayar, Vineet

    出版 2010
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  3. 3
    What the Customer wants you to Know: How Everybody Needs to Think Differently About Sales

    What the Customer wants you to Know: How Everybody Needs to Think Differently About Sales 由 Charan, Ram

    出版 2008
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  4. 4
    Outside Innovation: How Your Customers will Co-design your Company's Future

    Outside Innovation: How Your Customers will Co-design your Company's Future 由 Seybold, Patricia B.

    出版 2006
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  5. 5
    Outside Innovation: How Your Customers will Co-design your Company's Future

    Outside Innovation: How Your Customers will Co-design your Company's Future 由 Seybold, Patricia B.

    出版 2006
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  6. 6
    Leading the Starbucks Way: 5 Principles for Connecting with your Customers, your Products and your People

    Leading the Starbucks Way: 5 Principles for Connecting with your Customers, your Products and your People 由 Michelli, Joseph A.

    出版 2014
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  7. 7
    CRM At the Speed of Light:Social CRM Strategies, Tools and Techniques for Engaging Your Customers

    CRM At the Speed of Light:Social CRM Strategies, Tools and Techniques for Engaging Your Customers 由 Greenberg, Paul

    出版 2015
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  8. 8
    Lean Solutions: How Companies and Customers can Create Value and Wealth Together

    Lean Solutions: How Companies and Customers can Create Value and Wealth Together 由 Womack, James P.

    出版 2007
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  9. 9
    Lean Solutions: How Companies and Customers can Create Value and Wealth Together

    Lean Solutions: How Companies and Customers can Create Value and Wealth Together 由 Womack, James P.

    出版 2007
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  10. 10
    CRM At the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Customers

    CRM At the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Customers 由 Greenberg, Paul

    出版 2010
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  11. 11
    Dealing with the Customer from Hell

    Dealing with the Customer from Hell 由 Belding, Shaun

    出版 2005
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  12. 12
    Beyond Advertising

    Beyond Advertising 由 Wind, Yoram

    出版 2016
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  13. 13
    Uncommon Service

    Uncommon Service 由 FREI F

    出版 2012
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  14. 14
    Reorganise for Resilence

    Reorganise for Resilence 由 Gulati Ranjay

    出版 2009
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  15. 15
    Hidden Wealth of Customers

    Hidden Wealth of Customers 由 Lee Bill

    出版 2012
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  16. 16
    Tilt: Shifting your Strategy

    Tilt: Shifting your Strategy 由 Dawar Niraj

    出版 2013
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  17. 17
    The Intention Economy

    The Intention Economy 由 Searls D

    出版 2012
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  18. 18
    Customer Connections:New Strategies for Growth

    Customer Connections:New Strategies for Growth 由 Wayland Robert E

    出版 1997
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  19. 19
    Increasing Customer Loyalty

    Increasing Customer Loyalty 由 Harvard Business School

    出版 2011
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  20. 20
    Winning with Customers

    Winning with Customers 由 Pigues D Keith

    出版 2010
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