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  1. 1
    The experience-centric organization how to win through customer experience

    The experience-centric organization how to win through customer experience nork Clatworthy, Simon

    Argitaratua 2019
    Liburua
    Gogokoenen artean sartu
    Gorde:
  2. 2
    Kellogg on branding : the marketing faculty of the Kellogg School of Management

    Kellogg on branding : the marketing faculty of the Kellogg School of Management nork Chernev, Alexander

    Argitaratua 2023
    Liburua
    Gogokoenen artean sartu
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  3. 3
    Managing Customers As investments : the strategic value of customers in the long run

    Managing Customers As investments : the strategic value of customers in the long run nork Gupta Sunil

    Argitaratua 2005
    Liburua
    Gogokoenen artean sartu
    Gorde:
  4. 4
    Build Your Customer Strategy : a guide to creating profitable customer relationships

    Build Your Customer Strategy : a guide to creating profitable customer relationships nork Barner James G.

    Argitaratua 2006
    Liburua
    Gogokoenen artean sartu
    Gorde:
  5. 5
    The ultimate question : driving good profits and true growth

    The ultimate question : driving good profits and true growth nork Reichheld, Frederick F

    Argitaratua 2006
    Liburua
    Gogokoenen artean sartu
    Gorde:
  6. 6
    Beyond Customer Service : Keeping customers for life

    Beyond Customer Service : Keeping customers for life nork Gerson Richard F.

    Argitaratua 1992
    Liburua
    Gogokoenen artean sartu
    Gorde:
  7. 7
    DNA of Customer Experience : how emotions drive value

    DNA of Customer Experience : how emotions drive value nork Shaw Colin

    Argitaratua 2007
    Liburua
    Gogokoenen artean sartu
    Gorde:
  8. 8
    Delivering Profitable Value : a revolutionary framework to accelerate growth, generate wealth, and rediscover the heart of business

    Delivering Profitable Value : a revolutionary framework to accelerate growth, generate wealth, and rediscover the heart of business nork Lanning Michael J.

    Argitaratua 1998
    Liburua
    Gogokoenen artean sartu
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