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  1. 1
    Service management : operations, strategy, information technology

    Service management : operations, strategy, information technology 由 Fitzsimmons, James A.

    出版 2018
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  2. 2
    Digital disciplines : Attaining Market Leadership via the Cloud, Big Data, Social, Mobile, and the Internet of Things

    Digital disciplines : Attaining Market Leadership via the Cloud, Big Data, Social, Mobile, and the Internet of Things 由 Weinman, Joe

    出版 2016
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  3. 3
    Customers for Life : how to turn that one-time buyer into a lifetime customer

    Customers for Life : how to turn that one-time buyer into a lifetime customer 由 Sewell Carl

    出版 1990
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  4. 4
    Tough Customers : Customer Service Rep's Survival Guide Series

    Tough Customers : Customer Service Rep's Survival Guide Series 由 Dee David

    出版 1994
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  5. 5
    Managing Knock Your Socks off Service

    Managing Knock Your Socks off Service 由 Bella Chip R.

    出版 2007
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  6. 6
    Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers

    Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers 由 Spector Robert

    出版 2002
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  7. 7
    Customers for Life : How to Turn that One-time Buyer into a Lifetime Customer

    Customers for Life : How to Turn that One-time Buyer into a Lifetime Customer 由 Sewell, Carl

    出版 2002
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  8. 8
    Managing Knock Your Socks off Service

    Managing Knock Your Socks off Service 由 Bell, Chip R

    出版 2007
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