Suchergebnisse - "customer service"

Customer - Driven Services Management . von Balachandram, S.

Schlagworte: “… Customer Services - India, Management …”

Supply Chain Management: Strategy, Planning, and Operation

Schlagworte: “… Marketing channels-Management,Delivery of goods-Management,Customer services-Management …”

Supply Chain Management: Strategy, Planning, and Operation

Schlagworte: “… Marketing channels-Management,Delivery of goods-Management,Customer services-Management …”

Brain Teasers for Team Leaders von Bendaly, Leslie

Schlagworte: “… Customer relations -- Management,Consumer satisfaction,Customer services -- Management …”

HandBook of Services Marketing and Management von Swartz, Teresa A

Schlagworte: “… Service industries-Marketing,Service industries-Management,Customer service-Marketing,Customer services-Management …”

Supply Chain Management von Chopra, Sunil

Schlagworte: “… Marketing channels-Management,Delivery of goods-Management,Customer services-Management …”

Ownership Quotient von Heskett, James L

Schlagworte: “… Word-of-mouth advertising,Customer services,Employee ownership …”

Meeting Customer Needs von Smith, Ian

Schlagworte: “… Marketing,Customer Services,Marketing Management …”

The professional service firm 50 von Peters, Tom

Schlagworte: “… Service industries -- Management,Customer services -- Management …”

Organisational Schizophrenia von Gureja, Gopal K

Schlagworte: “… Organisational Schizophrenia,Impact on Customer Service Quality,Customer services …”

Management Information Systems

Schlagworte: “… Marketing channels-Management,Delivery of goods-Management,Customer services-Management …”

Raving Fans! von Blanchard, Ken

Schlagworte: “… Marketing,Marketing management,Customer services …”

Services Marketing von Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan

Schlagworte: “… Service industries-Marketing ,Customer Services ,Marketing 38560 …”

Change by Design von Brown, Tim

Schlagworte: “… Marketing channels-Management,Delivery of goods-Management,Customer services-Management …”

Supply Chain Management von Chopra, Sunil

Schlagworte: “… Marketing channels-Management,Delivery of goods-Management,Customer services-Management 77381 …”

RAVING FANS von BLANCHARD KEN

Schlagworte: “… CUSTOMER SERVICES MANAGEMENT 187 …”

The Disney Way von Capodagli, Bill

Schlagworte: “… Service industries -- Marketing,Customer services …”

The Cult of the Customer von Hyken, Shep

Schlagworte: “… Customer services,Customer loyalty,Customer relations,Hyken, Shep,Customer services,Customer loyalty, …”

Winning the Service Game von Schneider, Benjamin

Schlagworte: “… Customer services --Management,Employees --Training of,Incentives in industry …”

Supply Chain Management von Fawcett, Stanley E; Ellram, Lisa M; Ogden, Jeffrey A

Schlagworte: “… Marketing channels-Management,Delivery of goods-Management,Customer services-Management …”