Search Results - "Customer services"

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  1. 1
    Customer - Driven Services Management .

    Customer - Driven Services Management . by Balachandram, S.

    Published 2004
    Subjects: “…Customer Services - India, Management…”
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  2. 2
    Supply Chain Management: Strategy, Planning, and Operation

    Supply Chain Management: Strategy, Planning, and Operation

    Published 2013
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  3. 3
    Supply Chain Management: Strategy, Planning, and Operation

    Supply Chain Management: Strategy, Planning, and Operation

    Published 2013
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  4. 4
    Brain Teasers for Team Leaders

    Brain Teasers for Team Leaders by Bendaly, Leslie

    Published 2005
    Subjects: “…Customer relations -- Management,Consumer satisfaction,Customer services -- Management…”
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  5. 5
    HandBook of Services Marketing and Management

    HandBook of Services Marketing and Management by Swartz, Teresa A

    Published 2000
    Subjects: “…Service industries-Marketing,Service industries-Management,Customer service-Marketing,Customer services-Management…”
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  6. 6
    Supply Chain Management

    Supply Chain Management by Chopra, Sunil

    Published 2007
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  7. 7
    Ownership Quotient

    Ownership Quotient by Heskett, James L

    Published 2008
    Subjects: “…Word-of-mouth advertising,Customer services,Employee ownership…”
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  8. 8
    Meeting Customer Needs

    Meeting Customer Needs by Smith, Ian

    Published 2003
    Subjects: “…Marketing,Customer Services,Marketing Management…”
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  9. 9
    The professional service firm 50

    The professional service firm 50 by Peters, Tom

    Published 1999
    Subjects: “…Service industries -- Management,Customer services -- Management…”
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  10. 10
    Organisational Schizophrenia

    Organisational Schizophrenia by Gureja, Gopal K

    Published 2013
    Subjects: “…Organisational Schizophrenia,Impact on Customer Service Quality,Customer services…”
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  11. 11
    Management Information Systems

    Management Information Systems

    Published 2013
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  12. 12
    Raving Fans!

    Raving Fans! by Blanchard, Ken

    Published 1993
    Subjects: “…Marketing,Marketing management,Customer services…”
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  13. 13
    Services Marketing

    Services Marketing by Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan

    Published 2013
    Subjects: “…Service industries-Marketing ,Customer Services ,Marketing 38560…”
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  14. 14
    Change by Design

    Change by Design by Brown, Tim

    Published 2009
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  15. 15
    Supply Chain Management

    Supply Chain Management by Chopra, Sunil

    Published 2016
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management 77381…”
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  16. 16
    RAVING FANS

    RAVING FANS by BLANCHARD KEN

    Published 2007
    Subjects: “…CUSTOMER SERVICES MANAGEMENT 187…”
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  17. 17
    The Disney Way

    The Disney Way by Capodagli, Bill

    Published 2007
    Subjects: “…Service industries -- Marketing,Customer services…”
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  18. 18
    The Cult of the Customer

    The Cult of the Customer by Hyken, Shep

    Published 2009
    Subjects: “…Customer services,Customer loyalty,Customer relations,Hyken, Shep,Customer services,Customer loyalty,…”
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  19. 19
    Winning the Service Game

    Winning the Service Game by Schneider, Benjamin

    Published 1995
    Subjects: “…Customer services --Management,Employees --Training of,Incentives in industry…”
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  20. 20
    Supply Chain Management

    Supply Chain Management by Fawcett, Stanley E; Ellram, Lisa M; Ogden, Jeffrey A

    Published 2007
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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