Bilaketaren emaitzak - ASQ QUALITY PRESS
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REENGINEERING THE ORGANIZATION:A STEP BY STEP APPROACH TO CORPORATE REVITALIZATION
Argitaratua 1994“...ASQ QUALITY PRESS...”
Liburua -
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EIGHT-STEP PROCESS TO SUCCESSFUL ISO 9000 IMPLEMENTATION
Argitaratua 1996“...ASQ QUALITY PRESS...”
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MEASURING CUSTOMER SATISFACTION: DEVELOPMENT AND USE OF QUESTIONNAIRS
Argitaratua 1992“...ASQ QUALITY PRESS...”
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VALUE LEADERSHIP : WINNING COMPETITIVE ADVANTAGE IN THE INFORMATION AGE
Argitaratua 1998“...ASQ QUALITY PRESS...”
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IMPROVING PERFORMANCE THROUGH STATISTICAL THINKING
Argitaratua 1999“...ASQ QUALITY PRESS...”
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MANAGING THE FOUR STAGES OF TQM:HOW TO ACHIEVE WORLD-CLASS PERFORMANCE
Argitaratua 1995“...ASQ QUALITY PRESS...”
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AFTER THE QUALITY AUDIT:CLOSING THE LOOP ON THE AUDIT PROCESS
Argitaratua 1996“...ASQ QUALITY PRESS...”
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ACADEMIC INITIATIVES IN TOTAL QUALITY FOR HIGHER EDUCATION
Argitaratua 1995“...ASQ QUALITY PRESS...”
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PRINCIPLES AND PRACTICES OF ORGANISATIONAL PERFORMANCE EXCELLENCE
Argitaratua 1999“...ASQ QUALITY PRESS...”
Liburua