Résultats de la recherche - "Customer services"

Customer - Driven Services Management . par Balachandram, S.

Sujets: “…Customer Services - India, Management…”

Supply Chain Management: Strategy, Planning, and Operation

Sujets: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

Supply Chain Management: Strategy, Planning, and Operation

Sujets: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

Brain Teasers for Team Leaders par Bendaly, Leslie

Sujets: “…Customer relations -- Management,Consumer satisfaction,Customer services -- Management…”

HandBook of Services Marketing and Management par Swartz, Teresa A

Sujets: “…Service industries-Marketing,Service industries-Management,Customer service-Marketing,Customer services-Management…”

Supply Chain Management par Chopra, Sunil

Sujets: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

Ownership Quotient par Heskett, James L

Sujets: “…Word-of-mouth advertising,Customer services,Employee ownership…”

Meeting Customer Needs par Smith, Ian

Sujets: “…Marketing,Customer Services,Marketing Management…”

The professional service firm 50 par Peters, Tom

Sujets: “…Service industries -- Management,Customer services -- Management…”

Organisational Schizophrenia par Gureja, Gopal K

Sujets: “…Organisational Schizophrenia,Impact on Customer Service Quality,Customer services…”

Management Information Systems

Sujets: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

Raving Fans! par Blanchard, Ken

Sujets: “…Marketing,Marketing management,Customer services…”

Services Marketing par Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan

Sujets: “…Service industries-Marketing ,Customer Services ,Marketing 38560…”

Change by Design par Brown, Tim

Sujets: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

Supply Chain Management par Chopra, Sunil

Sujets: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management 77381…”

RAVING FANS par BLANCHARD KEN

Sujets: “…CUSTOMER SERVICES MANAGEMENT 187…”

The Disney Way par Capodagli, Bill

Sujets: “…Service industries -- Marketing,Customer services…”

The Cult of the Customer par Hyken, Shep

Sujets: “…Customer services,Customer loyalty,Customer relations,Hyken, Shep,Customer services,Customer loyalty,…”

Winning the Service Game par Schneider, Benjamin

Sujets: “…Customer services --Management,Employees --Training of,Incentives in industry…”

Supply Chain Management par Fawcett, Stanley E; Ellram, Lisa M; Ogden, Jeffrey A

Sujets: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”