Résultats de la recherche - "service quality"

TOURISM SMES SERVICE QUALITY AND DESTINATION COMPETITIVENESS par HAVEN-TANG C ED

Organisational Schizophrenia par Gureja, Gopal K

Sujets: “…Organisational Schizophrenia,Impact on Customer Service Quality,Customer services…”

Service Quality Management in Hospitality & Tourism par Kandampully, Jay; Mok, Connie ; Sparks, Beverly

Marketing of Services: Quality dimensions par Gupta, Garima

Marketing of Services: Quality dimensions par Gupta, Garima

Service quality mnagement in hospitality and tourism par Kandampully, Jay

Banking industry in India : reforms, regulations and services quality par Jain, Sonali

Marketing of services quality dimensions par Gupta, G

Service quality management in hospitality and tourism par Kandampully, J

Organisational Schizophrenia par Gureja, Gopal K

Sujets: “…Organisational Schizophrenia,Impact on Customer Service Quality,Customer services…”

Organizational Schizophrenia:Impact on Customer Service Quality par Gureja Gopal K

DELIVERING SERVICE QUALITY : MANAGERIAL CHALLENGES FOR THE 21ST CENTURY par RAGHAVACHARI M

DELIVERING SERVICE QUALITY : MANAGERIAL CHALLENGES FOR THE 21ST CENTURY par RAGHAVACHARI M. [ED.]

SERVICE QUALITY MANAGEMENT IN HOSPITALITY ,TOURISM par KANDAMPULLY JAY

PRODUCTIVITY AND SERVICE QUALITY par LEONG D

PRODUCTIVITY AND SERVICE QUALITY par HAN FLORA