検索結果 - "service quality"

TOURISM SMES SERVICE QUALITY AND DESTINATION COMPETITIVENESS 著者: HAVEN-TANG C ED

Organisational Schizophrenia 著者: Gureja, Gopal K

主題: “…Organisational Schizophrenia,Impact on Customer Service Quality,Customer services…”

Service Quality Management in Hospitality & Tourism 著者: Kandampully, Jay; Mok, Connie ; Sparks, Beverly

Marketing of Services: Quality dimensions 著者: Gupta, Garima

Marketing of Services: Quality dimensions 著者: Gupta, Garima

Service quality mnagement in hospitality and tourism 著者: Kandampully, Jay

Banking industry in India : reforms, regulations and services quality 著者: Jain, Sonali

Marketing of services quality dimensions 著者: Gupta, G

Service quality management in hospitality and tourism 著者: Kandampully, J

Organisational Schizophrenia 著者: Gureja, Gopal K

主題: “…Organisational Schizophrenia,Impact on Customer Service Quality,Customer services…”

Organizational Schizophrenia:Impact on Customer Service Quality 著者: Gureja Gopal K

DELIVERING SERVICE QUALITY : MANAGERIAL CHALLENGES FOR THE 21ST CENTURY 著者: RAGHAVACHARI M

DELIVERING SERVICE QUALITY : MANAGERIAL CHALLENGES FOR THE 21ST CENTURY 著者: RAGHAVACHARI M. [ED.]

SERVICE QUALITY MANAGEMENT IN HOSPITALITY ,TOURISM 著者: KANDAMPULLY JAY

PRODUCTIVITY AND SERVICE QUALITY 著者: LEONG D

PRODUCTIVITY AND SERVICE QUALITY 著者: HAN FLORA