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  1. 1
    INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT

    INTERNATIONAL CONFERENCE ON SERVICES MANAGEMENT 著者: INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY

    出版事項 2005
    “…INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY…”
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  2. 2
    READINGS IN SERVICES MANAGEMENT

    READINGS IN SERVICES MANAGEMENT 著者: JAUHARI VINNIE

    出版事項 2005
    “…INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY…”
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  3. 3
    SERVICES MANAGEMENT : AN INSIGHT INTO HOSPITALITY INDUSTRY

    SERVICES MANAGEMENT : AN INSIGHT INTO HOSPITALITY INDUSTRY 著者: JAUHARI VINNIE

    出版事項 2004
    “…INSTITUTE FOR INTERNATIONAL MANGT AND TECHNOLOGY…”
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