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    Customer-Centered Reengineering : remapping for total customer value

    Customer-Centered Reengineering : remapping for total customer value 由 Crego JR. Edwin T.

    出版 1995
    “...Irwin / Professional Publishing...”
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    Mission Cretical : the 7 strategic traps that derail even the smartest companies

    Mission Cretical : the 7 strategic traps that derail even the smartest companies 由 Picken Joseph

    出版 1997
    “...Irwin Professional Publishing...”
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