Search Results - "Customer Service"

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  1. 21
    The Cult of the Customer

    The Cult of the Customer by Hyken, Shep

    Published 2009
    Subjects: “…Customer services,Customer loyalty,Customer relations,Hyken, Shep,Customer services,Customer loyalty,…”
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  2. 22
    HandBook of Services Marketing and Management

    HandBook of Services Marketing and Management by Swartz, Teresa A

    Published 2000
    Subjects: “…Service industries-Marketing,Service industries-Management,Customer service-Marketing,Customer services-Management…”
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  3. 23
    Brain Teasers for Team Leaders

    Brain Teasers for Team Leaders by Bendaly, Leslie

    Published 2005
    Subjects: “…Customer relations -- Management,Consumer satisfaction,Customer services -- Management…”
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  4. 24
    Supply Chain Management

    Supply Chain Management by Fawcett, Stanley E; Ellram, Lisa M; Ogden, Jeffrey A

    Published 2007
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  5. 25
    Supply Chain Management

    Supply Chain Management by Chopra, Sunil

    Published 2007
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  6. 26
    Supply Chain Management

    Supply Chain Management by Chopra, Sunil

    Published 2007
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  7. 27
    Supply Chain Management

    Supply Chain Management by Chopra, Sunil

    Published 2010
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  8. 28
    Supply Chain Management

    Supply Chain Management by Chopra, Sunil

    Published 2007
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  9. 29
    Supply Chain Management

    Supply Chain Management by Wisner, Joel D; Tan, Keah-Choon; Leong, Keong G

    Published 2012
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management,…”
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  10. 30
    Supply Chain Management

    Supply Chain Management by Wang, William Y C; Heng, Michael S H; Chau, Patrick Y K

    Published 2007
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  11. 31
    Supply Chain Management

    Supply Chain Management by Chopra, Sunil; Meindl, Peter; Kalra, Dharam Vir

    Published 2013
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  12. 32
    Supply Chain Management

    Supply Chain Management by Chopra, Sunil; Meindl, Peter; Kalra, Dharam Vir

    Published 2013
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  13. 33
    Supply Chain Management

    Supply Chain Management by Shah, Janat

    Published 2009
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management,Chopra, Sunil,Meindl, Peter,Kalra, D V,Marketing channels-Management,Delivery of goods-Management,Customer services-Management,Materials management,…”
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  14. 34
    Supply Chain Management

    Supply Chain Management by Shah, Janat

    Published 2009
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management,Chopra, Sunil,Meindl, Peter,Kalra, D V,Marketing channels-Management,Delivery of goods-Management,Customer services-Management,Materials management,…”
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  15. 35
    Ownership Quotient

    Ownership Quotient by Heskett, James L

    Published 2008
    Subjects: “…Word-of-mouth advertising,Customer services,Employee ownership…”
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  16. 36
    Meeting Customer Needs

    Meeting Customer Needs by Smith, Ian

    Published 2003
    Subjects: “…Marketing,Customer Services,Marketing Management…”
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  17. 37
    The professional service firm 50

    The professional service firm 50 by Peters, Tom

    Published 1999
    Subjects: “…Service industries -- Management,Customer services -- Management…”
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  18. 38
    Strategic Customer Service

    Strategic Customer Service by Zemke, Ron

    Published 2006
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  19. 39
    25 Reproducible Activities for Customer Service Excellence

    25 Reproducible Activities for Customer Service Excellence by Garber, Peter R

    Published 2005
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  20. 40
    Financial Accounting

    Financial Accounting by Gary, Porter A; Norton curtis L

    Published 2011
    Subjects: “…Marketing,Relationship marketing,Marketing-- Psychological aspects,Consumer behavior,Customer services -- management Customer relations -- management,Organizational effectiveness…”
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