Search Results - "Customer services"

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  1. 1
    RAVING FANS

    RAVING FANS by BLANCHARD KEN

    Published 2007
    Subjects: “…CUSTOMER SERVICES MANAGEMENT 187…”
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  2. 2
    Service Marketing: Integrating Customer Focus Across the Firm

    Service Marketing: Integrating Customer Focus Across the Firm by Zeirhaml, Valarie A.

    Published 2019
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  3. 3
    Service management : operations, strategy, information technology

    Service management : operations, strategy, information technology by Fitzsimmons, James A.

    Published 2018
    Subjects: “…Customer services Management Dienstensector 9935…”
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  4. 4
    The Experience Economy: Competing for Customer Time, Attention, and Money

    The Experience Economy: Competing for Customer Time, Attention, and Money by Pine, B. Joseph

    Published 2020
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  5. 5
    Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage

    Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage by Siggelkow, Nicolaj

    Published 2019
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  6. 6
    Service Marketing: Integrating Customer Focus Across the Firm

    Service Marketing: Integrating Customer Focus Across the Firm by Zeirhaml, Valarie A.

    Published 2019
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  7. 7
    The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

    The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail by Christensen, Clayton M.

    Published 2000
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  8. 8
    Supply Chain Management: Strategy, Cases and Best Practices

    Supply Chain Management: Strategy, Cases and Best Practices by Agarwal, D. K.

    Published 2017
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  9. 9
    Services Marketing: Integrating Customer Focus Across the Firm

    Services Marketing: Integrating Customer Focus Across the Firm by Zeithaml, Valarie A.

    Published 2012
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  10. 10
    Service Marketing: Integrating Customer Focus Across the Firm

    Service Marketing: Integrating Customer Focus Across the Firm by Zeirhaml, Valarie A.

    Published 2016
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  11. 11
    Customer Relationship Management

    Customer Relationship Management by Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh

    Published 2007
    Subjects: “…Customer Relations, Customer Services, Relationship Marketing…”
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  12. 12
    Customer - Driven Services Management .

    Customer - Driven Services Management . by Balachandram, S.

    Published 2004
    Subjects: “…Customer Services - India, Management…”
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  13. 13
    The Disney Way

    The Disney Way by Capodagli, Bill

    Published 2007
    Subjects: “…Service industries -- Marketing,Customer services…”
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  14. 14
    Supply Chain Management: Strategy, Planning, and Operation

    Supply Chain Management: Strategy, Planning, and Operation

    Published 2013
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  15. 15
    Supply Chain Management: Strategy, Planning, and Operation

    Supply Chain Management: Strategy, Planning, and Operation

    Published 2013
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  16. 16
    Winning the Service Game

    Winning the Service Game by Schneider, Benjamin

    Published 1995
    Subjects: “…Customer services --Management,Employees --Training of,Incentives in industry…”
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  17. 17
    The Cult of the Customer

    The Cult of the Customer by Hyken, Shep

    Published 2009
    Subjects: “…Customer services,Customer loyalty,Customer relations,Hyken, Shep,Customer services,Customer loyalty,…”
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  18. 18
    HandBook of Services Marketing and Management

    HandBook of Services Marketing and Management by Swartz, Teresa A

    Published 2000
    Subjects: “…Service industries-Marketing,Service industries-Management,Customer service-Marketing,Customer services-Management…”
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  19. 19
    Brain Teasers for Team Leaders

    Brain Teasers for Team Leaders by Bendaly, Leslie

    Published 2005
    Subjects: “…Customer relations -- Management,Consumer satisfaction,Customer services -- Management…”
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  20. 20
    Supply Chain Management

    Supply Chain Management by Fawcett, Stanley E; Ellram, Lisa M; Ogden, Jeffrey A

    Published 2007
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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