Search Results - "customer services"

Future of Competition by Prahalad, C K

Subjects: “…COMPETITION,CUSTOMER RELATIONS,CUSTOMER SERVICES,STRATEGIC PLANNING…”

Future of Competition by Prahalad C K

Subjects: “…COMPETITION ,CUSTOMER RELATIONS ,CUSTOMER SERVICES ,STRATEGIC PLANNING…”

Organisational Schizophrenia by Gureja, Gopal K

Subjects: “…Organisational Schizophrenia,Impact on Customer Service Quality,Customer services…”

Management Information Systems

Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

Services Marketing by Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan

Subjects: “…Service industries-Marketing ,Customer Services ,Marketing 38560…”

Services Marketing by Zeithaml, Valarie A.

Subjects: “…Service Industries, Customer Services, Marketing…”

Service Marketing by Lovelock, Christopher

Subjects: “…Service Industries, Customer Services, Marketing…”

Change by Design by Brown, Tim

Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

The Corporate Culture Survival Guide by Schein, Edgar H

Subjects: “…Customer service aCustomer relations aCustomer satisfation…”

Raving Fans! by Blanchard, Ken

Subjects: “…Marketing,Marketing management,Customer services…”

Services Marketing by Zeithaml, Valarie A

Subjects: “…Service Industries-Marketing ,Customer Services ,Marketing…”

Connected Strategy by Siggelkow, Nicolaj

Subjects: “…Relationship marketing. Customer services--Technological innovations. Communication in consumer education 68093…”

Essentials of Services Marketing by Wirtz, Jochen

Subjects: “…Service Industries-Marketing, Customer Services, Marketing 38560…”

Customer Relationship Management by Srivastava, Mallika

Subjects: “…Customer relations; Customer services; Customer relations--Management 59095…”

Customer Relationship management by Buttle, Francis

Subjects: “…Customer relations--Management; Relationship marketing; Customer relations; Customer services--Management 58550…”

Customer Science: Behavioral insights for creating breakthrough customer experiences by Chernev, Alexander

Subjects: “…customer service 53233…”

Digital disciplines : Attaining Market Leadership via the Cloud, Big Data, Social, Mobile, and the Internet of Things by Weinman, Joe

Subjects:

Customers for Life : how to turn that one-time buyer into a lifetime customer by Sewell Carl

Subjects: “…Customer services 38251…”

Beyond Customer Service : Keeping customers for life by Gerson Richard F.

Tough Customers : Customer Service Rep's Survival Guide Series by Dee David

Subjects: “…Customer services 5108…”