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  1. 1
    TOURISM SMES SERVICE QUALITY AND DESTINATION COMPETITIVENESS

    TOURISM SMES SERVICE QUALITY AND DESTINATION COMPETITIVENESS by HAVEN-TANG C ED

    Published 2005
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  2. 2
    Organisational Schizophrenia

    Organisational Schizophrenia by Gureja, Gopal K

    Published 2013
    Subjects: “…Organisational Schizophrenia,Impact on Customer Service Quality,Customer services…”
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  3. 3
    Service Quality Management in Hospitality & Tourism

    Service Quality Management in Hospitality & Tourism by Kandampully, Jay; Mok, Connie ; Sparks, Beverly

    Published 2008
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  4. 4
    Marketing of Services: Quality dimensions

    Marketing of Services: Quality dimensions by Gupta, Garima

    Published 2011
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  5. 5
    Marketing of Services: Quality dimensions

    Marketing of Services: Quality dimensions by Gupta, Garima

    Published 2011
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  6. 6
    Service quality mnagement in hospitality and tourism

    Service quality mnagement in hospitality and tourism by Kandampully, Jay

    Published 2008
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  7. 7
    Banking industry in India : reforms, regulations and services quality

    Banking industry in India : reforms, regulations and services quality by Jain, Sonali

    Published 2014
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  8. 8
    Marketing of services quality dimensions

    Marketing of services quality dimensions by Gupta, G

    Published 2011
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  9. 9
    Service quality management in hospitality and tourism

    Service quality management in hospitality and tourism by Kandampully, J

    Published 2008
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  10. 10
    Organisational Schizophrenia

    Organisational Schizophrenia by Gureja, Gopal K

    Published 2013
    Subjects: “…Organisational Schizophrenia,Impact on Customer Service Quality,Customer services…”
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  11. 11
    Organizational Schizophrenia:Impact on Customer Service Quality

    Organizational Schizophrenia:Impact on Customer Service Quality by Gureja Gopal K

    Published 2013
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  12. 12
    DELIVERING SERVICE QUALITY : MANAGERIAL CHALLENGES FOR THE 21ST CENTURY

    DELIVERING SERVICE QUALITY : MANAGERIAL CHALLENGES FOR THE 21ST CENTURY by RAGHAVACHARI M

    Published 2000
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  13. 13
    DELIVERING SERVICE QUALITY : MANAGERIAL CHALLENGES FOR THE 21ST CENTURY

    DELIVERING SERVICE QUALITY : MANAGERIAL CHALLENGES FOR THE 21ST CENTURY by RAGHAVACHARI M. [ED.]

    Published 2000
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  14. 14
    SERVICE QUALITY MANAGEMENT IN HOSPITALITY ,TOURISM

    SERVICE QUALITY MANAGEMENT IN HOSPITALITY ,TOURISM by KANDAMPULLY JAY

    Published 2004
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  15. 15
    PRODUCTIVITY AND SERVICE QUALITY

    PRODUCTIVITY AND SERVICE QUALITY by LEONG D

    Published 1996
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  16. 16
    PRODUCTIVITY AND SERVICE QUALITY

    PRODUCTIVITY AND SERVICE QUALITY by HAN FLORA

    Published 1996
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