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  1. 141
    The service profit chain: how leading companies--

    The service profit chain: how leading companies-- by Heskett, James

    Published 1997
    “…Free Press…”
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  2. 142
    The big board

    The big board by Sobel, Robert

    Published 1965
    “…The Free Press…”
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  3. 143
    Delivering quality service : balancing customer perceptions and expections

    Delivering quality service : balancing customer perceptions and expections by Zenthaml, Valarie

    Published 1990
    “…Free press…”
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  4. 144
    The carrot principle

    The carrot principle by Gostick, Adrian

    Published 2007
    “…Free Press…”
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  5. 145
    Readings in human resource management

    Readings in human resource management by Beer, Michael

    Published 1985
    “…Free Press…”
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  6. 146
    A dictionary of the social sciences

    A dictionary of the social sciences by Gould, J.

    Published 1964
    “…Free Press…”
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  7. 147
    Doing field research

    Doing field research by Johnson, John

    Published 1978
    “…Free press…”
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  8. 148
    Retailing: an economic view

    Retailing: an economic view by Dalrymple, Douglas

    Published 1969
    “…The Free Press…”
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  9. 149
    The end of ideology

    The end of ideology by Bell, Darriel

    Published 1959
    “…Free Press of Glenooe…”
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  10. 150
    The adolescent society

    The adolescent society by Coleman, J.

    Published 1961
    “…Free Press…”
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  11. 151
    Elementary price theory

    Elementary price theory by Ward, Benjamin

    Published 1967
    “…Free Press…”
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  12. 152
    The methodology of the social science

    The methodology of the social science by Weber, Max

    Published 1949
    “…Free Press…”
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  13. 153
    Competitive advantage

    Competitive advantage by Porter, Michael

    Published 1985
    “…Free press…”
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  14. 154
    Kotler on marketing

    Kotler on marketing by Kotler, Philip

    Published 1999
    “…Free press…”
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  15. 155
    On adolescence

    On adolescence by Blos, Peter

    Published 1966
    “…Free Press…”
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  16. 156
    competitive advantage

    competitive advantage by portar, Michael E.

    Published 1985
    “…TheFree Press…”
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  17. 157
    The marketing imagination

    The marketing imagination by Levitt, Theodore

    Published 1983
    “…Free Press…”
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  18. 158
    The Competitive Advantage of Nations

    The Competitive Advantage of Nations by Porter, Michael E.

    Published 1990
    “…Free Press…”
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  19. 159
    The standard handbook of business communication

    The standard handbook of business communication by Gootnick, D.

    Published 1984
    “…The Free Press…”
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  20. 160
    Discovering the Soul of service

    Discovering the Soul of service by Berry, Leonard L.

    Published 1999
    “…The Free press.…”
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