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  1. 2121
    RAVING FANS: A REVOLUTIONARY APPOACH TO CUSTOMER SERVICES

    RAVING FANS: A REVOLUTIONARY APPOACH TO CUSTOMER SERVICES

    Published 1998
    “…HARPER COLLINS PUBLISHERS…”
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  2. 2122
    WHACK ON THE SIDE OF THE HEAD. HOW YOU CAN BE MORE CREATIVE

    WHACK ON THE SIDE OF THE HEAD. HOW YOU CAN BE MORE CREATIVE by OECH ROGER VON

    Published 1993
    “…INDUS HARPER COLLINS…”
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  3. 2123
    BORDERLESS WORLD: POWER AND STRATEGY IN THE INTERLINKED ECONOMY

    BORDERLESS WORLD: POWER AND STRATEGY IN THE INTERLINKED ECONOMY by OHMAE KENICHI

    Published 1991
    “…HARPER COLLINS PUBLISHERS…”
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  4. 2124
    CHASM COMPANION:FIELDBOOK TO CROSSING THE CHASM AND INSIDE THE

    CHASM COMPANION:FIELDBOOK TO CROSSING THE CHASM AND INSIDE THE by WIEFELS PAUL

    Published 2002
    “…HARPER COLLINS PUBLISHERS…”
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  5. 2125
    EYE OF THE STORM

    EYE OF THE STORM by SLATER ROBERT

    Published 2003
    “…HARPER COLLINS PUBLISHERS…”
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  6. 2126
    SIMPLY BETTER:WINNING AND KEEPING CUSTOMERS ? MATTERS MOST

    SIMPLY BETTER:WINNING AND KEEPING CUSTOMERS ? MATTERS MOST by BARWISE PATRICK

    Published 2004
    “…HARPER COLLINS PUBLISHERS…”
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  7. 2127
    BUILDING BRANDWIDTH : CLOSING THE SALE ON LINE

    BUILDING BRANDWIDTH : CLOSING THE SALE ON LINE by ZYMAN SERGIO

    Published 2000
    “…HARPER COLLINS PUBLISHERS…”
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  8. 2128
    CHARACTER OF A CORPORATION

    CHARACTER OF A CORPORATION by GOFFEE ROB

    Published 1998
    “…HARPER COLLINS PUBLISHERS…”
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  9. 2129
    BULL! A HISTORY OF THE BOOM AND BUST, 1982-2004

    BULL! A HISTORY OF THE BOOM AND BUST, 1982-2004 by MAHAR MAGGIE

    Published 2004
    “…HARPER COLLINS PUBLISHERS…”
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  10. 2130
    WINNING

    WINNING by WELCH JACK

    Published 2005
    “…HARPER COLLINS PUBLISHERS…”
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  11. 2131
    WINNING

    WINNING by WELCH DENICE E

    Published 2005
    “…HARPER COLLINS PUBLISHERS…”
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  12. 2132
    ANATOMY OF BUZZ:CREATING WORD?

    ANATOMY OF BUZZ:CREATING WORD? by ROSEN EMANUEL

    Published 2001
    “…HARPER COLLINS PUBLISHERS…”
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  13. 2133
    MARKETING RESEARCH INFORMATION FOR DECISION MAKING

    MARKETING RESEARCH INFORMATION FOR DECISION MAKING by COX ELI P

    Published 1979
    “…HARPER COLLINS PUBLISHERS…”
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  14. 2134
    LEADERSHIP BY THE BOOK

    LEADERSHIP BY THE BOOK by BLANCHARD K

    Published 1999
    “…HARPER COLLINS PUBLISHERS…”
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  15. 2135
    SUCCESFUL COMMUNICATION IN BUSINESS

    SUCCESFUL COMMUNICATION IN BUSINESS by BOWMAN J P

    Published 1980
    “…HARPER COLLINS PUBLISHERS…”
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  16. 2136
    CALCULUS WITH ANALYTIC GEOMETRY

    CALCULUS WITH ANALYTIC GEOMETRY by LOUIS LAITHOLD

    Published 1981
    “…HARPER COLLINS PUBLISHERS…”
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  17. 2137
    RE-ENGINEERING THE CORPORATION

    RE-ENGINEERING THE CORPORATION by HAMMER MICHAEL

    Published 1993
    “…HARPER COLLINS PUBLISHERS…”
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  18. 2138
    MIND MAPS AT WORKS:HOW TO BE THE BEST WORLD

    MIND MAPS AT WORKS:HOW TO BE THE BEST WORLD by BUZAN TONY

    Published 2004
    “…HARPER COLLINS PUBLISHERS…”
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  19. 2139
    BEST PRACTICES:MOTIVATING EMPLOYEES

    BEST PRACTICES:MOTIVATING EMPLOYEES by SILVERSTEIN BARRY

    Published 2007
    “…HARPER COLLINS PUBLISHERS…”
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  20. 2140
    ESSENTIALS OF PSYCHOLOGICAL TESTING

    ESSENTIALS OF PSYCHOLOGICAL TESTING by CRONBACH LEE J

    Published 1990
    “…HARPER COLLINS PUBLISHERS…”
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