Search Results - customer (service OR services)

B2B marketing : a South-Asian perspective by Hutt, Michael D

The experience-centric organization how to win through customer experience by Clatworthy, Simon

RAVING FANS by BLANCHARD KEN

Subjects: “…CUSTOMER SERVICES MANAGEMENT 187…”

SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM by ZEITHMAL VALARIE; BITNER MARY; GREMLER DWAYNE; PANDIT AJAY

SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM by ZEITHAML VALARIE A; BITNER MARY JO; GREMLER DWAYNE D; PANDIT AJAY

H2H Marketing The Genesis of Human-to-Human Marketing by Kotler,Philip

Service Marketing: Integrating Customer Focus Across the Firm by Zeirhaml, Valarie A.

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Service Operations Management : Improving Service Delivery by Johnston, Robert

Service management : operations, strategy, information technology by Fitzsimmons, James A.

Subjects: “…Customer services Management Dienstensector 9935…”

Management Information Systems: Managing the Digital Firm by Laudon, Kenneth C.

Indirect Tax Laws - Goods and Service Tax & FTP and Customs Law by Datey CMA V.S

The Future of Pharma: Evolutionary Threats and Opportunities by Smith, Brian D.

All the Right Moves: A Guide to Crafting Breakthrough Strategy by Markides, Constantinos C.

Human + Machine: Reimagining Work in the Age of AI by Daugherty, Paul R.

The Experience Economy: Competing for Customer Time, Attention, and Money by Pine, B. Joseph

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Employees First, Customers Second: Turning Conventional Management Upside Down by Nayar, Vineet

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage by Siggelkow, Nicolaj

Subjects:

Disrupting Digital Business: Create an Authentic Experience in the Peer-to-Peer Economy by Wang, R. (Ray)

The Facebook Marketing Book by Zarrella, Dan

Design for How People Think: Using Brain Science to Build Better Products by Whalen, John