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  1. 221
    VALUING CUSTOMERS

    VALUING CUSTOMERS by GUPTA S

    Published 2001
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  2. 222
    BEYOND CUSTOMER SERVICE

    BEYOND CUSTOMER SERVICE by GERSON RICHARD F

    Published 2004
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  3. 223
    Winning the Service Game

    Winning the Service Game by Schneider, Benjamin

    Published 1995
    Subjects: “…Customer services --Management,Employees --Training of,Incentives in industry…”
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  4. 224
    HOW TO TURN CUSTOMER SERVICE INTO CUSTOMER SALES

    HOW TO TURN CUSTOMER SERVICE INTO CUSTOMER SALES by KATZ BERNARD

    Published 2000
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  5. 225
    HOW TO TURN CUSTOMER SERVICE INTO CUSTOMER SALES

    HOW TO TURN CUSTOMER SERVICE INTO CUSTOMER SALES by KATZ BERNARD

    Published 1985
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  6. 226
    CUSTOMER MANAGEMENT EXCELLENCE : SUCCESSFUL STRATEGIES FROM SERVICE LEADERS

    CUSTOMER MANAGEMENT EXCELLENCE : SUCCESSFUL STRATEGIES FROM SERVICE LEADERS by FAULKNER MIKE

    Published 2003
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  7. 227
    BENCHMARKING CUSTOMER SERVICE

    BENCHMARKING CUSTOMER SERVICE by PETERS GLEN

    Published 1994
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  8. 228
    TOWARDS UNDERSTANDING THE VALUE OF A LOYAL CUSTOMER : AN INFORMATION PROCESSING PERSPECTIVE

    TOWARDS UNDERSTANDING THE VALUE OF A LOYAL CUSTOMER : AN INFORMATION PROCESSING PERSPECTIVE by AHLUWALIA ROHINI

    Published 1999
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  9. 229
    CUSTOMER SERVICE AND REPORT

    CUSTOMER SERVICE AND REPORT by ARMISTEAD COLIN G

    Published 1992
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  10. 230
    Career Management

    Career Management by Greenhaus, Jeffrey H

    Published 2010
    Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”
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  11. 231
    CUSTOMER SERVICE POCKETBOOK

    CUSTOMER SERVICE POCKETBOOK by NEWBY TONY

    Published 1996
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  12. 232
    EMPLOYEE MANAGEMENT AND CUSTOMER SERVICE IN THE RE

    EMPLOYEE MANAGEMENT AND CUSTOMER SERVICE IN THE RE by HEIL GARY

    Published 2006
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  13. 233
    SIMPLE WAYS TO MANAGE YORU SERVICE CUSTOMERS

    SIMPLE WAYS TO MANAGE YORU SERVICE CUSTOMERS by BATRA PRAMOD

    Published 1999
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  14. 234
    CUSTOMER SERVICE DELIVERY RESEARCH DELIVERY RESEARCH AND BEST PRACTICES

    CUSTOMER SERVICE DELIVERY RESEARCH DELIVERY RESEARCH AND BEST PRACTICES by FOGLI LAWRENCE

    Published 2006
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  15. 235
    CUSTOMER FIRST. A STRATEGY FOR QUALITY SERVICE

    CUSTOMER FIRST. A STRATEGY FOR QUALITY SERVICE by WALKER DENIS

    Published 1994
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  16. 236
    CUSTOMER SERVICE TRAINING

    CUSTOMER SERVICE TRAINING by KAMIN MAXINE

    Published 2006
    Subjects: “…Training; CUSTOMER SERVICE TRAINING 25465…”
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  17. 237
    JUST SAY YES : EXTREME CUSTOMER SERVICE...HOW TO GET IT

    JUST SAY YES : EXTREME CUSTOMER SERVICE...HOW TO GET IT by NULMAN PHILIP R

    Published 2000
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  18. 238
    COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES

    COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES by COOK SARAH

    Published 2010
    Subjects: “…CUSTOMER SERVICES…”
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  19. 239
    COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES

    COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES by COOK SARAH

    Published 2002
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  20. 240
    TELEPHONE COURTSEY & CUSTOMER SERVICE

    TELEPHONE COURTSEY & CUSTOMER SERVICE by FINCH LLOYD C

    Published 1990
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