Search Results - customer (service OR services)

Services Marketing : Integrating Customer Focus Across The Firm 6/Ed by Zeithaml V A

Services Marketing : Integrating Customer Focus Across The Firm 6/Ed by Zeithaml V A

Managing Knock Your Socks off Service by Bell, Chip R

Subjects: “…Customer services…”

FUNDAMENTALS OF SELLING : CUSTOMERS FOR LIFE THROUGH SERVICE by FUTRELL CHARLES M

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE by BLANCHARD KEN

Subjects: “…CUSTOMER SERVICE,MANAGEMENT,CUSTOMER RELATIONSHIP,…”

customer service

Career Management by Greenhaus, Jeffrey H

Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

Customer Relationship Management by Buttle, Francis

Subjects: “…Customer relations, Customer Services ,Relationship Management…”

Value Proposition Design by Osterwalder, Alexander; Pigneur, Yves; Bernarda, Greg; Smith

Subjects: “…Business Planning, Production Management, Strategic Planning, Customer Services- Management…”

Services Marketing Management by Mudie, Peter

Subjects: “…Service industries --Marketing --Management,Customer services --Marketing --Management,…”

Service Management and Marketing by Gronroos, Christian

Subjects: “…Service industries -- Marketing,Customer services…”

SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM 4TH ED. by ZEITHAML VALARIE A

Total Quality Management by Janakiraman, B; Gopal, R K

Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

Total Quality Management by Janakiraman, B; Gopal, R K

Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

Flip the Funnel by Jaffe, Joseph

Subjects: “…Customer relations,Business referrals,Customer services…”

Customer Loyalty by Rai, Alok Kumar

Subjects: “…Customer Services , Customer Relations, Customer Loyalty…”

Supply Chain Management by Chopra, Sunil; Meindl, Peter

Subjects: “…Marketing channels-Management, Delivery of goods-Management, Customer services-Management, Materials management…”

Inside the Customer Universe by Anderson, Henrik

Subjects: “…Marketing,Marketing management,Customer services,Customer relations management…”

Marketing Briefs - A Revision and Study Guide by Dibb, Sally

Subjects: “…Marketing,Marketing management,Customer services,Customer relations…”

Creating Market Insight by Smith, Brian D

Subjects: “…Marketing,Marketing management,Customer services…”