Search Results - customer (service OR services)

Strategic Customer Service by Zemke, Ron

25 Reproducible Activities for Customer Service Excellence by Garber, Peter R

Financial Accounting by Gary, Porter A; Norton curtis L

Subjects: “…Marketing,Relationship marketing,Marketing-- Psychological aspects,Consumer behavior,Customer services -- management Customer relations -- management,Organizational effectiveness…”

Future of Competition by Prahalad, C K

Subjects: “…COMPETITION,CUSTOMER RELATIONS,CUSTOMER SERVICES,STRATEGIC PLANNING…”

Future of Competition by Prahalad C K

Subjects: “…COMPETITION ,CUSTOMER RELATIONS ,CUSTOMER SERVICES ,STRATEGIC PLANNING…”

Organisational Schizophrenia by Gureja, Gopal K

Subjects: “…Organisational Schizophrenia,Impact on Customer Service Quality,Customer services…”

The Customer - Centered Enterprise by Thompson, Harvery

Management Information Systems

Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

Services Marketing by Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan

Subjects: “…Service industries-Marketing ,Customer Services ,Marketing 38560…”

Services Marketing by Zeithaml, Valarie A.

Subjects: “…Service Industries, Customer Services, Marketing…”

Service Marketing by Lovelock, Christopher

Subjects: “…Service Industries, Customer Services, Marketing…”

Change by Design by Brown, Tim

Subjects: “…Marketing channels-Management,Delivery of goods-Management,Customer services-Management…”

The Corporate Culture Survival Guide by Schein, Edgar H

Subjects: “…Customer service aCustomer relations aCustomer satisfation…”

services marketing : Integrating Customer Focus Across the Firm by Zeithaml Valarie

CUSTOMER RELATIONSHIP MANAGEMENT FINANCIAL SERVICES by BHOME,S & TALEKAR, A

Raving Fans! by Blanchard, Ken

Subjects: “…Marketing,Marketing management,Customer services…”

Services Marketing by Lovelock, Christopher

Services Marketing by Zeithaml, Valarie A

Subjects: “…Service Industries-Marketing ,Customer Services ,Marketing…”

Services Marketing Integrating Customer Focus by Valarie A Zeithmal, Mary Jo Bitner, Dwayne D Gremler and Ajay pandit

Connected Strategy by Siggelkow, Nicolaj

Subjects: “…Relationship marketing. Customer services--Technological innovations. Communication in consumer education 68093…”