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  1. Cover Image

    The CRM Handbook: A Business Guide to Customer Relationship Management by Dyche, Jill

    Published 2013
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    Customer Relationship Management by Peelen, Ed

    Published 2018
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    Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty by Kumar, V.

    Published 2008
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    Profitable Customer Engagement: Concepts, Metrics, and Strategies by Kumar, V.

    Published 2013
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    The CRM Handbook: A Business Guide to Customer Relationship Management by Dyche, Jill

    Published 2011
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    Customer Relationship Management: A Strategic Perspective by Shainesh, G.

    Published 2020
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  7. Cover Image

    Customer Relationship Management: A Strategic Perspective by Shainesh, G.

    Published 2020
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