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  1. Cover Image

    Service Management by Fitzsimmons, Mona J.

    Published 2006
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    Service Management by Fitzsimmons, James A.

    Published 2006
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  3. Cover Image

    Service Marketing: Integrating Customer Focus Across the Firm by Zeirhaml, Valarie A.

    Published 2016
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    Service Marketing: Integrating Customer Focus Across the Firm by Zeirhaml, Valarie A.

    Published 2019
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  5. Cover Image

    Service Marketing: Integrating Customer Focus Across the Firm by Zeirhaml, Valarie A.

    Published 2019
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