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| 020 |
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|a 9788126512874
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| 082 |
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|a 658.8
|b GRO
|
| 100 |
|
|
|a Gronroos, C
|9 32276
|
| 245 |
|
|
|a Service management and marketing : customer management in service competition
|
| 250 |
|
|
|a 3rd
|
| 260 |
|
|
|a New Delhi
|b Wiley
|c 2007
|
| 300 |
|
|
|a x, 483p
|
| 650 |
|
|
|a 2018-2019 / Commerce and marketing
|
| 650 |
|
|
|a Services marketing
|9 2594
|
| 999 |
|
|
|c 533094
|d 533094
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| 952 |
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|b 00008056
|d 2018-09-25
|e 26
|g 546.75
|l 1
|o 658.8 GRO
|p D060765
|r 2019-01-07
|s 2018-12-24
|v 729.00
|w 2018-09-25
|y BK
|