SERVICE MANAGEMENT: OPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY, 5TH ED. WITH CD

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Bibliographic Details
Main Author:	FITZSIMMONS JAMES A
Format:	Book
Published:	NEW DELHI TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED 2006
Edition:	5TH ED.
Subjects:	SERVICE MANAGEMENT,MANAGEMENT,SERVICE MANAGEMENT,
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