hand book for measusing customer Satisfaction and loyalty

Gorde:

Xehetasun bibliografikoak
Egile nagusia:	Hill, Nigel
Formatua:	Liburua
Argitaratua:	Delhi Infinity Books 2003
Gaiak:
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

HANDBOOK FOR MEASURING CUSTOMER SATISFACTION AND LOYALTY
nork: HILL NIGEL
Argitaratua: (2003)

Researching Customer Satisfaction and Loyalty
nork: Szwarc, Paul
Argitaratua: (2006)

Researching customer satisfaction and loyalty
nork: Szware, P
Argitaratua: (2006)

IMPROVING CUSTOMER SATISFACTION, LOYALTY AND PROFIT
nork: JOHNSON M D
Argitaratua: (2000)

Customer loyalty
nork: Rai, A
Argitaratua: (2014)

Customer Loyalty
nork: Rai, Alok Kumar
Argitaratua: (2014)

Customer satisfaction
nork: Scott, D
Argitaratua: (2005)

CUSTOMER LOYALTY AUDIT
nork: BHOTE KEKI R
Argitaratua: (2003)

CUSTOMER LOYALTY AUDIT
nork: BHOTE KEKI R
Argitaratua: (2003)

Increasing Customer Loyalty
nork: Harvard Business School
Argitaratua: (2011)

The customer loyalty solution
nork: Hughes, Arthur Middleton

CUSTOMER SATISFACTION AUDIT
nork: BLUESTEIN ABRAM I
Argitaratua: (2003)

CUSTOMER SATISFACTION AUDIT
nork: BLUESTEIN ABRAM I
Argitaratua: (2003)

CUSTOMER SATISFACTION IS WORTHLESS
nork: GILOMER JEFFREY
Argitaratua: (1998)

MEASURING CUSTOMER SATISFACTION
nork: GERSON RICHARD F
Argitaratua: (1993)

Tips for Customer Satisfaction
nork: Sarkar Debashis
Argitaratua: (1997)

Customer satisfaction delight
nork: Dastoor, B.
Argitaratua: (2008)

Measuring customer satisfaction
nork: Gerson, R
Argitaratua: (2004)

Measuring customer satisfaction
nork: Gerson, Richard
Argitaratua: (2004)

Loyalties
nork: Galsworthy, John
Argitaratua: (1963)

Loyalties
nork: Galsworthy, John
Argitaratua: (1963)

CUSTOMER LOYALTY:CONCEPTS AND CASES
nork: KAMBHAMMETTU S S (ED.)
Argitaratua: (2005)

CUSTOMER LOYALTY PROGRAMMES AND CLUBS
nork: BUTSCHER STEPHAN
Argitaratua: (2002)

CUSTOMER IS KEY GAINING ::::SATISFACTION
nork: LELE MILIND M
Argitaratua: (1987)

CUSTOMER SATISFACTION RESEARCH MANAGEMENT
nork: ALLEN DEREK R
Argitaratua: (2005)

Airline customer satisfaction variable
nork: Desai Praveen A

Handbook for managing customer satisfaction
nork: Cartwright, R.
Argitaratua: (2001)

Customer satisfaction research management
nork: Allen, D
Argitaratua: (2005)

Measuring and Managing Customer Satisfaction
nork: Kessier, sheila
Argitaratua: (1996)

The handbook for managing customer satisfaction
nork: Cartwright, Roger
Argitaratua: (2001)

The handbook for managing customer satisfaction
nork: Cartwright, Roger
Argitaratua: (2001)

Customer Satisfaction Research -Management
nork: Allen, Derek R.
Argitaratua: (2005)

CREATING CUSTOMER SATISFACTION EXCELLANCE
nork: MODY SURESH M. [A]

CREATING CUSTOMER SATISFACTION EXCELLENCE
nork: MODY SURESH
Argitaratua: (1997)

QUALITY FROM CUSTOMER NEEDS TO CUSTOMER SATISFACTION
nork: BERGMAN BO; KLEFSJO BENGT
Argitaratua: (2006)

Loyalty.com
nork: Newell, Frederick
Argitaratua: (2000)

The loyalty effect
nork: Reichheld, Frederick F
Argitaratua: (1996)

Brand loyalty
nork: Haig, Matt
Argitaratua: (2004)

loyalty.com
nork: Newell, Frederick
Argitaratua: (2000)

CUSTOMER SHARE MARKETING:HOW THE WORDS..............CUSTOMER LOYALTY
nork: OSENTON TOM
Argitaratua: (2002)