APA-ийн эшлэл(7 дахь хэвлэлт)

Hoffman, K. (2006). Services marketing: Concepts, strategies and cases (3rd.). Thomson South- Western Publ.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Hoffman, K. Services Marketing: Concepts, Strategies and Cases. 3rd. Delhi: Thomson South- Western Publ, 2006.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Hoffman, K. Services Marketing: Concepts, Strategies and Cases. 3rd. Thomson South- Western Publ, 2006.