Creating customer delight:Customer service & relationship management

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Prakash,Anand
Fformat:	Llyfr
Iaith:	Saesneg
Cyhoeddwyd:	New Delhi Random 2016
Pynciau:	Customer service & relationship
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Eitemau Tebyg

Customer Relationship Management
gan: Buttle, Francis
Cyhoeddwyd: (2004)

Customer Relationship Management
gan: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Cyhoeddwyd: (2007)

CUSTOMER RELATIONSHIP MANAGEMENT
gan: SUGANDHI R K
Cyhoeddwyd: (2008)

CUSTOMER RELATIONSHIP MANAGEMENT
gan: ANDERSON KRISTIN
Cyhoeddwyd: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
gan: BROWN STANLEY
Cyhoeddwyd: (2000)

Customer Relationship Management
gan: Sheth, Jagdish N
Cyhoeddwyd: (2001)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
gan: BLANCHARD KEN
Cyhoeddwyd: (2007)

Customer Relationship management
gan: Buttle, Francis
Cyhoeddwyd: (2022)

Customer Relationship Management
gan: Buttle, Francis
Cyhoeddwyd: (2015)

Customer Relationship Management
gan: Buttle, Francis
Cyhoeddwyd: (2015)

Customer Relationship Management
gan: Sheth, Jagdish N
Cyhoeddwyd: (2014)

Customer Relationship Management
gan: Peelen, Ed
Cyhoeddwyd: (2022)

Customer Relationship Management
gan: Peelen, Ed
Cyhoeddwyd: (2022)

Customer relationship management
gan: Bhome,Shraddha M & others
Cyhoeddwyd: (2014)

ICFAI DICTIONARY OF CUSTOMER RELATIONSHIP MANAGEMENT TERMS
gan: KUMAR PRADEEP
Cyhoeddwyd: (2007)

Customer relationship management : concepts and technologies
gan: Buttle, Francis
Cyhoeddwyd: (2019)

Customer relationship management: Concepts and cases.
gan: Rai Alok Kumar
Cyhoeddwyd: (2013)

Total Customer Value management
gan: Mahajan Guatam
Cyhoeddwyd: (2011)

Customer relationship management in selected service sector organisation
gan: Panduri, Suresh Babu
Cyhoeddwyd: (2015)

Customer Relationship Management
gan: Srivastava, Mallika
Cyhoeddwyd: (2016)

Relationship Learning with Key Customers
gan: Selnes, Fred; Sallis, James
Cyhoeddwyd: (1999)

Customer Relationship Management : Emerging Concepts, Tools and Applications
gan: Sheth,Jagdish N
Cyhoeddwyd: (2017)

Customer relationship management ;concepts and technologies
gan: Buttle Francis
Cyhoeddwyd: (2015)

Nuts & Bolts of CRM (Customer Relationship Management)
gan: Nath Dhruv
Cyhoeddwyd: (2014)

Customer Relationship Management : A Strategic Perspective
gan: Shainesh, G

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
gan: COOK SARAH
Cyhoeddwyd: (2010)

Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
gan: Kaufman, Ron
Cyhoeddwyd: (2012)

Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
gan: Kaufman, Ron
Cyhoeddwyd: (2012)

Customer Relationship Management : Emerging Concepts, Tools and Applications
gan: Sheth,Jagdish N
Cyhoeddwyd: (2022)

Customer relationship management
gan: Bhasin, J
Cyhoeddwyd: (2012)

Tough Customers : Customer Service Rep's Survival Guide Series
gan: Dee David
Cyhoeddwyd: (1994)

Customer Relationship Management : Concepts, Applications, and Technologies
gan: Prior, Daniel D.
Cyhoeddwyd: (2024)

Customer Relationship Management : Concepts, Applications, and Technolgies
gan: Prior, Daniel D.
Cyhoeddwyd: (2024)

Customer Relationship Management: Concepts And Technologies
gan: Buttle, Francis
Cyhoeddwyd: (2019)

Customer Relationship Management: Concepts and Technologies
Cyhoeddwyd: (2019)

Customer Relationship Management: Concepts And Technologies
gan: Buttle, Francis
Cyhoeddwyd: (2019)

Custome Driven service management
gan: Bhalachandran S
Cyhoeddwyd: (2007)

Customer - Driven Services Management .
gan: Balachandram, S.
Cyhoeddwyd: (2004)

Customer Science: Behavioral insights for creating breakthrough customer experiences
gan: Chernev, Alexander
Cyhoeddwyd: (2022)

Customer Loyalty
gan: Rai, Alok Kumar
Cyhoeddwyd: (2014)