APA (7 ম সংস্করণ) উদ্ধৃতি

Zeirhaml, V. A., Bitner, M. J., Gremler, D. D., & Pandit, A. (2016). Service Marketing: Integrating Customer Focus Across the Firm (6th ed.). McGraw Hill Education (India) Pvt. Ltd.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Zeirhaml, Valarie A., Mary Jo Bitner, Dwayne D. Gremler, এবং Ajay Pandit. Service Marketing: Integrating Customer Focus Across the Firm. 6th ed. Chennai: McGraw Hill Education (India) Pvt. Ltd, 2016.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Zeirhaml, Valarie A., et al. Service Marketing: Integrating Customer Focus Across the Firm. 6th ed. McGraw Hill Education (India) Pvt. Ltd, 2016.