Cases in Operations Management: Building Customer Value Through World-Class Operations

Cases in Operations Management: Building Customer Value Through World-Class Operations is unique in its strong grounding in real-world decisions. The cases are structured into seven chapters, each of which offers an overview of key concepts. Given that most managers will need to function effectively...

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Bibliographic Details
Main Author: Klassen, Robert David
Other Authors: Menor, Larry J.
Format: Book
Language:English
Published: New Delhi SAGE Publications India Pvt. Ltd. 2009
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NMIMS Hyderabad -

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Call Number: 658.5 KLA
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