The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance

During Toyota's highly publicized recalls of 2009 and 2010, the legendary carmaker's 60-year-old reputation for operational excellence was put under the microscope. Business pundits wondered out loud if Toyota's quality levels had decreased dramatically, while the harshest critics pre...

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Bibliographic Details
Main Author: Liker, Jeffrey K.
Other Authors: Franz, James K.
Format: Book
Language:English
Published: New Delhi Tata McGrw Hill Education Pvt. Ltd. 2011
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