Liker, J. K., & Franz, J. K. (2011). The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance. Tata McGrw Hill Education Pvt. Ltd.
Citação norma ChicagoLiker, Jeffrey K., and James K. Franz. The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance. New Delhi: Tata McGrw Hill Education Pvt. Ltd, 2011.
Citação norma MLALiker, Jeffrey K., and James K. Franz. The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance. Tata McGrw Hill Education Pvt. Ltd, 2011.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.