The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance
During Toyota's highly publicized recalls of 2009 and 2010, the legendary carmaker's 60-year-old reputation for operational excellence was put under the microscope. Business pundits wondered out loud if Toyota's quality levels had decreased dramatically, while the harshest critics pre...
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| Format: | Livre |
| Langue: | anglais |
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New Delhi
Tata McGrw Hill Education Pvt. Ltd.
2011
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