Kumar, V. (2013). Profitable Customer Engagement: Concepts, Metrics, and Strategies. SAGE Publications India Pvt. Ltd.
Citación estilo ChicagoKumar, V. Profitable Customer Engagement: Concepts, Metrics, and Strategies. New Delhi: SAGE Publications India Pvt. Ltd, 2013.
Cita MLAKumar, V. Profitable Customer Engagement: Concepts, Metrics, and Strategies. SAGE Publications India Pvt. Ltd, 2013.
Warning: These citations may not always be 100% accurate.