APA (7. basım) Alıntı

Kumar, V. (2013). Profitable Customer Engagement: Concepts, Metrics, and Strategies. SAGE Publications India Pvt. Ltd.

Chicago Style (17. basım) Atıf

Kumar, V. Profitable Customer Engagement: Concepts, Metrics, and Strategies. New Delhi: SAGE Publications India Pvt. Ltd, 2013.

MLA (9th ed.) Atıf

Kumar, V. Profitable Customer Engagement: Concepts, Metrics, and Strategies. SAGE Publications India Pvt. Ltd, 2013.