Profitable Customer Engagement: Concepts, Metrics, and Strategies
The concept of customer engagement has evolved as a powerful tool for building a profitable approach to customer management. This book communicates the fundamentals of profitable customer engagement by proposing a customer engagement value (CEV) framework.
Sábháilte in:
Príomhchruthaitheoir: | Kumar, V. |
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Formáid: | LEABHAR |
Teanga: | Béarla |
Foilsithe / Cruthaithe: |
New Delhi
SAGE Publications India Pvt. Ltd.
2013
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Ábhair: | |
Clibeanna: |
Cuir clib leis
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
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