Cheverton, P., Hughes, T., Foss, B., & Stone, M. (2010). Key Account Management in Financial Services: Tools and Techniques for Building Strong Relationships with Major Clients. Kogan Page India Pvt. Ltd.
Citação do estilo Chicago (17ª ed.)Cheverton, Peter, Tim Hughes, Bryan Foss, e Merlin Stone. Key Account Management in Financial Services: Tools and Techniques for Building Strong Relationships with Major Clients. New Delhi: Kogan Page India Pvt. Ltd, 2010.
Citação MLA (9ª ed.)Cheverton, Peter, et al. Key Account Management in Financial Services: Tools and Techniques for Building Strong Relationships with Major Clients. Kogan Page India Pvt. Ltd, 2010.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.