Services Marketing: People, Technology, Strategy

"Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples....

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Bibliographic Details
Main Author: Wirtz, Jochen
Other Authors: Lovelock, Christopher, Chatterjee, Jayanta
Format: Book
Language:English
Published: New Delhi Pearson Education India Pvt. Ltd. 2019
Edition:8th ed.
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