Services Marketing: People, Technology, Strategy

"Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples....

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Detalles Bibliográficos
Autor Principal: Wirtz, Jochen
Outros autores: Lovelock, Christopher, Chatterjee, Jayanta
Formato: Libro
Idioma:inglés
Publicado: New Delhi Pearson Education India Pvt. Ltd. 2019
Edición:8th ed.
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