The CRM Handbook: A Business Guide to Customer Relationship Management

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Bibliografske podrobnosti
Glavni avtor: Dyche, Jill
Format: Knjiga
Jezik:angleščina
Izdano: New Delhi Pearson India Education Pvt. Ltd. 2011
Serija:Addison-Wesley Information Technology Series
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The CRM Handbook: A Business Guide to Customer Relationship Management od Dyche, Jill

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