Chorianopoulos, A. (2017). Effective CRM Using Predictive Analytics. Wiley India Pvt. Ltd.
Lua i Stíl Chicago (17ú heag.)Chorianopoulos, Antonios. Effective CRM Using Predictive Analytics. New Delhi: Wiley India Pvt. Ltd, 2017.
Lua MLA (9ú heag.)Chorianopoulos, Antonios. Effective CRM Using Predictive Analytics. Wiley India Pvt. Ltd, 2017.
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