Kaplan, R. S., & Norton, D. P. (2004). Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard Business Review Press.
Chicago (17e ed.) BronvermeldingKaplan, Robert S., en David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston, Massachesutts: Harvard Business Review Press, 2004.
MLA (9e ed.) BronvermeldingKaplan, Robert S., en David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard Business Review Press, 2004.
Let op: Deze citaties zijn niet altijd 100% accuraat.