Kaplan, R. S., & Norton, D. P. (2004). Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard Business Review Press.
芝加哥风格引文Kaplan, Robert S., 与 David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston, Massachesutts: Harvard Business Review Press, 2004.
MLA引文Kaplan, Robert S., 与 David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard Business Review Press, 2004.
警告：这些引文格式不一定是100％准确.