Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
India
Pearson
2018
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| Edition: | 4th ed. |
| Subjects: | |
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NMIMS Hyderabad -
| Call Number: |
658 JOH |
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| Copy | Available Place a Hold |