Dyfyniad APA

Johnston, R., & Shulver, M. C. (2018). Service Operations Management: Improving Service Delivery (4th ed.). Pearson.

Dyfyniad Arddull Chicago

Johnston, Robert, and Michael Clark Shulver. Service Operations Management: Improving Service Delivery. 4th ed. India: Pearson, 2018.

Dyfyniad MLA

Johnston, Robert, and Michael Clark Shulver. Service Operations Management: Improving Service Delivery. 4th ed. Pearson, 2018.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.